One platform for text-first car sales: AI texting, lead scoring, follow-up and calls
Texting, calling, follow-up, appointments and scoring — built around the one question no CRM answers well: who actually deserves your next hour.
An AI that answers every text
Every lead gets a real reply in seconds, day or night. The AI reads the whole conversation, what the customer has already told you, and your dealership's own approved answers — then writes back the way a person would.
You choose how much rope it gets: review every reply before it sends, or let it run and step in when it flags something. Either way, anything it isn't sure about is held as a draft with the reason attached, for a human to read.
It sounds like you — not like a bot
Every salesperson gets their own AI voice, tuned with sliders and taught from the answers you actually give. Teach it a good line straight from the thread and it remembers. Ask it about your weekend and it knows, because you told it.
Roles are separate from voices: the same voice can work a fresh lead, re-engage a ghost, or drive a hot deal to the store — each with its own objective.
The Hot Meter — live lead scoring for car sales
One number out of 100 on every lead, built from what the customer actually told you — money down, timeline, trade, employment. It cools the whole time they're quiet, so today's list is never last week's.
Open it and every point is traced to something the customer said, plus what the biggest unanswered question is worth. It tells you what to ask next, not just where you stand.
The Fire Pit — your hottest leads, ranked
Everyone above your hot line, hottest first, with the three answers driving each score. Pick up the phone without opening a single thread — every row is decision-ready.
A queue that doesn't lie
Two numbers: people waiting on a text, people waiting on a call. They come down when the work is done — answered, not glanced at. A call you missed flags the lead automatically; a call you answered doesn't, because a call you had isn't a call you owe.
Follow-up that never gives up — automatic text sequences
Weekly, then monthly, then quarterly — forever, slowing down instead of stopping, and it stops the moment they reply. Leads nobody answers don't fall through the floor; they just get quieter until the customer is ready.
Calls, dialed and graded — recording and transcription
Ring a lead from the app and your cell rings first — the customer only ever sees the business number. Calls are recorded (with disclosure), transcribed, summarized, and scored, so the story of every conversation is on the lead when you open it.
Appointments that book themselves, by text
When a customer agrees to a time by text, it lands on the calendar — with reminder texts sent for you. The AI knows your hours and never offers a slot the store can't honor.
Your own lead-capture page
Every salesperson gets a shareable page with their photo and bio. Drop the link in a bio, a text, or on the back of a card — leads flow straight into the inbox, already assigned to you.
Trade-ins, decoded
Paste a VIN and the government's own database fills in year, make, model, and trim — no typing, no typos, no cost. The description lands on the lead, ready for the appraisal conversation.
You control what the AI can say
The guardrails are yours to set. Decide exactly what the AI may and may not say for your store, and every rule is enforced twice: written into what it's asked to do, then checked against what it actually wrote. Anything that crosses a line you've drawn is held as a draft, with the reason attached, for a person to read — the AI never quietly rewrites itself.
Out of the box it runs conservative: no pressure tactics, no manufactured urgency, and nothing sensitive without your say-so. STOP and opt-out handling, quiet hours, and consent tracking are built in, and your data is yours — every lead, message, and call lives in your account, with a screen that locks itself when a desk goes quiet.
Common questions
How fast does the AI reply to a new lead?
Seconds — day or night, weekends included. Speed is the point: an internet lead is shopping right now, and the first store that answers like a human usually gets the conversation.
Can the AI quote payments, rates, or approvals?
That's your call — literally a setting. Out of the box it runs conservative and hands those conversations to a person, because a text is a written promise with your store's name on it. But the guardrails are fully yours: every rule has levels you set for your store, so the AI is exactly as careful or as capable as you decide. Whatever you choose is enforced twice — written into what the AI is asked to do, then checked against what it actually wrote.
What happens when the AI isn't sure?
The reply is held as a draft with the reason attached, and a person decides. The system never quietly rewrites a message and sends something else.
What happens when a customer texts STOP?
Everything stops, instantly — enforced below the level where anyone could forget. Opt-out is legal machinery, not a preference, and quiet hours and consent tracking are built in the same way.
Whose data is it?
Yours. Every lead, message, and call lives in your account — and the screen even locks itself when a desk goes quiet, because a CRM left open on a sales floor shows customers' names and numbers.
See it with your own leads
The fastest way to understand iSellCars.ai is to watch it answer a real customer.